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ITIL® Intermediate LifeCycle Service Strategy


The ITIL® Lifecycle Certificate in Service Strategy Course is one of the five modules that fit into the lifecycle stream for ITIL® certification. The course is intended to provide the holders of the ITIL® Foundation certificate in IT Service Management with a practical level of proficiency in the management of the Service Strategy stage of the Service Lifecycle and to test and validate this knowledge in the associated exam and certification.


Course Objective
The core volume of Service Strategy provides guidance on managing change along with risk and quality whilst ensuring IT Operations can manage those changes within the context of the ICT Infrastructure.

Course Dates

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Upcoming Courses

ITIL® Intermediate Lifecycle Continual Service Improvement
11 Jun 2018 to 13 Jun 2018
ITIL IT Service Management Foundation Certificate
23 Apr 2018 to 25 Apr 2018
ITIL Managing Across the Lifecycle
30 Jul 2018 to 03 Aug 2018
ITIL® Intermediate Lifecycle Service Design
09 Apr 2018 to 11 Apr 2018
ITIL® Intermediate Lifecycle Service Transition
23 Apr 2018 to 25 Apr 2018
ITIL Capability Certificate in Service Offering and Agreements
16 Apr 2018 to 18 Apr 2018
ITIL Capability Certificate in Release Control and Validation
02 Apr 2018 to 05 Apr 2018
COBIT 5 Foundation
23 Apr 2018 to 24 Apr 2018
COBIT 5 Implementation
25 Apr 2018 to 27 Apr 2018
COBIT 5 Assessor
02 May 2018 to 04 May 2018