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ITIL® Intermediate Lifecycle Service Design

Overview

The ITIL Lifecycle in Service Design Course is one of the five courses that fit into the lifecycle stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to have a comprehensive understanding of the processes and roles described in the Service Design element of the Service Management lifecycle.

 
Contents

Course Objective
The main focus of the course is covered by the Service Design volume of the IT Infrastructure Library® (ITIL®).
The core volume of Service Design provides guidance on the operation of new or changed services for introduction into the live environment.

 
Course Dates

24 Sep 2018 to 26 Sep 2018 - ITIL® Intermediate Lifecycle Service Design - Nairobi

 

 

Upcoming Courses

ITIL® Intermediate Lifecycle Service Transition
08 Oct 2018 to 10 Oct 2018
ITIL IT Service Management Foundation Certificate
27 Aug 2018 to 29 Aug 2018
ITIL Capability Certificate in Planning Protection and Optimization
17 Sep 2018 to 20 Sep 2018
ITIL Managing Across the Lifecycle
15 Oct 2018 to 19 Oct 2018
ITIL® Intermediate Lifecycle Service Design
24 Sep 2018 to 26 Sep 2018
ITIL® Intermediate Lifecycle Continual Service Improvement
22 Oct 2018 to 24 Oct 2018
ITIL Capability Certificate in Operational Support and Analysis
01 Oct 2018 to 04 Oct 2018
ITIL Capability Certificate in Release Control and Validation
05 Nov 2018 to 08 Nov 2018
COBIT 5 Foundation
03 Sep 2018 to 04 Sep 2018
COBIT 5 Implementation
05 Sep 2018 to 07 Sep 2018
COBIT 5 Assessor
17 Sep 2018 to 19 Sep 2018