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ITIL Capability Certificate in Planning Protection and Optimization

ITIL Capability Certificate in Planning Protection and Optimization


Overview

The ITIL® Certificate in Planning, Protection and Optimization (PPO) Course is one of thefour courses that fit into the capability stream for ITIL certification.

 
Course Content

  • The main focus of the course is covered by the Service Design volume of the ITInfrastructure Library® (ITIL®).
  • The core volume of Service Design provides guidance on the design of new or changedservices for introduction into the live environment.
  • The ITIL® Framework is a source of good practice in service management. ITIL® is usedby organizations world-wide to establish and improve capabilities in service management.
  • The course is comprised of lecture sessions, facilitated assignments and exercises and a practice examination.

 

 
Course Dates

17 Sep 2018 to 20 Sep 2018 - ITIL Capability Certificate in Planning Protection and Optimization - Nairobi

 

 

Upcoming Courses

ITIL® Intermediate Lifecycle Service Transition
08 Oct 2018 to 10 Oct 2018
ITIL IT Service Management Foundation Certificate
27 Aug 2018 to 29 Aug 2018
ITIL Capability Certificate in Planning Protection and Optimization
17 Sep 2018 to 20 Sep 2018
ITIL Managing Across the Lifecycle
15 Oct 2018 to 19 Oct 2018
ITIL® Intermediate Lifecycle Service Design
24 Sep 2018 to 26 Sep 2018
ITIL® Intermediate Lifecycle Continual Service Improvement
22 Oct 2018 to 24 Oct 2018
ITIL Capability Certificate in Operational Support and Analysis
01 Oct 2018 to 04 Oct 2018
ITIL Capability Certificate in Release Control and Validation
05 Nov 2018 to 08 Nov 2018
COBIT 5 Foundation
03 Sep 2018 to 04 Sep 2018
COBIT 5 Implementation
05 Sep 2018 to 07 Sep 2018
COBIT 5 Assessor
17 Sep 2018 to 19 Sep 2018