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ITIL Capability Certificate in Planning Protection and Optimization

ITIL Capability Certificate in Planning Protection and Optimization


Overview

The ITIL® Certificate in Planning, Protection and Optimization (PPO) Course is one of thefour courses that fit into the capability stream for ITIL certification.

 
Course Content

  • The main focus of the course is covered by the Service Design volume of the ITInfrastructure Library® (ITIL®).
  • The core volume of Service Design provides guidance on the design of new or changedservices for introduction into the live environment.
  • The ITIL® Framework is a source of good practice in service management. ITIL® is usedby organizations world-wide to establish and improve capabilities in service management.
  • The course is comprised of lecture sessions, facilitated assignments and exercises and a practice examination.

 

 
Course Dates

Contact us for details on this Course

 

 

Upcoming Courses

ITIL IT Service Management Foundation Certificate
23 Oct 2017 to 25 Oct 2017
ITIL® Intermediate Lifecycle Service Operations
20 Nov 2017 to 22 Nov 2017
ITIL Managing Across the Lifecycle
13 Nov 2017 to 17 Nov 2017
ITIL® Intermediate Lifecycle Service Design
06 Nov 2017 to 08 Nov 2017
ITIL Capability Certificate in Service Offering and Agreements
27 Nov 2017 to 30 Nov 2017
ITIL Capability Certificate in Operational Support and Analysis
30 Oct 2017 to 01 Nov 2017
COBIT 5 Foundation
06 Nov 2017 to 07 Nov 2017
COBIT 5 Implementation
08 Nov 2017 to 10 Nov 2017
COBIT 5 Assessor
13 Dec 2017 to 15 Dec 2017
ISO/IEC 20000 Certification Implementor & Auditor
06 Nov 2017 to 10 Nov 2017