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ITIL Capability Certificate in Release Control and Validation


Overview

The ITIL Certificate in Release, Control and Validation (RCV) Course is one of the fourcourses that fit into the capability stream for ITIL certification. This certification is intendedto enable the holders of the ITIL Foundation certificate in IT Service Management toacquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.

 
Course Content

The Release, Control and Validation Course provides in-depth practical advice andguidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to -

  • Change Management
  • Release and Deployment Management,
  • Service Validation and Testing
  • Service Asset and Configuration Management
  • Request Fulfilment
  • Service Evaluation
  • Knowledge Management

 

 
Course Dates

05 Feb 2018 to 08 Feb 2018 - ITIL Capability Certificate in Release Control and Validation - Nairobi