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ITIL Managing Across the Lifecycle

Overview

The intent of the Managing across the Lifecycle (MALC) qualification is to give delegatesthe skills to support an organization's service delivery by bridging the service lifecyclestages.

 
Content
  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

 

 
Course Dates

30 Jul 2018 to 03 Aug 2018 - ITIL Managing Across the Lifecycle - Nairobi

 

 

Other Upcoming Courses

PRINCE2 Practitioner
21 Jun 2018 to 22 Jun 2018
ITIL® Intermediate Lifecycle Continual Service Improvement
11 Jun 2018 to 13 Jun 2018
PRINCE2 Foundation.
18 Jun 2018 to 20 Jun 2018
ISO 27001 ISMS Foundation Lead Implemntor & Auditor
02 Jul 2018 to 06 Jul 2018
ITIL IT Service Management Foundation Certificate
25 Jun 2018 to 27 Jun 2018