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ITIL Managing Across the Lifecycle

Overview

The intent of the Managing across the Lifecycle (MALC) qualification is to give delegatesthe skills to support an organization's service delivery by bridging the service lifecyclestages.

 
Content
  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability

 

 
Course Dates

04 Sep 2017 to 08 Sep 2017 - ITIL Managing Across the Lifecycle - Nairobi

 

 

Other Upcoming Courses

Certified Information System Security Professional (CISSP)
28 Aug 2017 to 01 Sep 2017
ITIL® Intermediate Lifecycle Service Transition
14 Aug 2017 to 16 Aug 2017
PRINCE2 Foundation.
14 Aug 2017 to 16 Aug 2017
ISO 27001 ISMS Foundation Lead Implemntor & Auditor
02 Oct 2017 to 06 Oct 2017
Certified Information System Auditor (CISA)
09 Oct 2017 to 13 Oct 2017