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ITIL® Intermediate Lifecycle Service Transition

Overview

The ITIL Service Transition Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate.

This certification is aimed at people involved with the  management  and  control of Service Transition and, as such, does not cover process details in great depth.  (For that  level of information  see the  ITIL Expert Qualification: Release, Control and Validation Certificate).

 
Contents

Course Objective
The  main  focus  of  the  course  is  covered  by  the Service Transition volume  of the IT Infrastructure Library (ITIL). The core volume of Service Transition provides guidance on moving new and changed services from design part of the Service Lifecycle to operational part of that cycle.

 
Course Dates

Contact us for details on this Course