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ITIL 4 Managing Professional Specialist –  (DSV)
ITIL 4 Managing Professional Specialist – (DSV)

This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners. The core concept behind DSV is to provide an understanding of how to convert demand into value through IT-enabled services.

Days 

3

Participants 

• Software engineer, developer
• Service delivery manager
• DevOps manager
• All ITSM professionals
• Release and deployment manager

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