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Harmony Solutions

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Business Process Modeling Workshop


To harness the work done in organizations, and to increase productivity, it is essential to understand how to model business processes. This course explores the need for modeling business processes, how process modeling is one part of a larger framework for achieving higher quality through Business Process Management, the essential steps to process modeling, and the critical success factors for making the effort successful. It provides a practical framework for understanding and modeling business processes and describes how to develop a variety of process model types.

The most common process modeling standards are taught, assuring you the maximum applicability to your environment. Last, it provides valuable facilitation tips and techniques to help ensure that your modeling sessions stay focused, and are viewed as successful by all involved.

  • Describe the purpose and benefits of Business Process Modeling.
  • Describe the components of an industry- standard Business Process Management framework and how Business Process Modeling fits into it.
  • Describe at a high level the Business Process Management (BPM) framework and match where the process models from this course are used in each.
  • Discuss the essential business process modeling components, steps and ingredients that are necessary for success.
  • Discover appropriate elements of processes that need to be documented.
  • Understand the different views business processes can depict, including “as-is” and “to-be” process maps.
  • Use process maps to discover, document, and communicate about processes.
  • Describe the importance of setting process boundaries and how that can make your modeling more productive.


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